Policies

This TERMS AND CONDITIONS OF USE also includes our policies on:

• Conditions of Sale
• Refund Policy
• Security Policy
• Fraud Policy

The web site rockinforrights.com.au is owned and operated by Unions NSW (ABN 43 132 138 531) Trades Hall Level 3, 4-10 Goulburn St, Sydney, Australia ( 'We', 'Our' or 'Us'). All terms and conditions displayed here are to be read together with any other policies and conditions displayed elsewhere in this web site.

When You make a purchase on this web site You agree to be bound by the Terms and Conditions comprising the Conditions of Use, Conditions of Sale, Refund Policy, Security and Fraud Policy and Privacy policy as described herein and displayed elsewhere on this website.

Your privacy is respected and we are obligated to protect your privacy by law. We use the latest up to date security technology to ensure the protection of Your details.

We may alter or change the terms and conditions from time to time and by using this service You agree to be bound by any such alterations or changes and use of this site is restricted to personal use and reference only.

The images, text, logos and artwork contained within this site are copyright to Us and/or the licensee owners and used by permission all rights reserved. Unauthorised use by way of copying, storage, reproduction, publishing electronically or otherwise, transmitting in any form or by any means in whole or in part is prohibited.

We will not be liable for any damages direct, incidental, consequential or otherwise, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from Your access to, or use of, or inability to use the web site and its content, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not We know of the possibility of such damage to the extent permitted by law.

We limit Our maximum liability to You whether for breach of these terms or in negligence or in any other tort or for any other common law or statutory cause of action arising in relation to these terms, the site or the content available through the site is limited to $100 Australian dollars to the extent permitted by law.

This agreement shall be governed by the laws of the State of New South Wales, Australia.

CONDITIONS OF SALE

All Prices quoted are in Australian Dollars and include local taxes (GST).

Online sales will cease when the allocation of shirts are sold or at a time otherwise specified.

We reserve the right not to sell shirts to any person, agent or company.

Any details provided will be checked for their validity to prevent fraud. Credit card fraud increases the cost of items. If We suspect fraud We will prosecute to the full extent of the law.

Items will be sent by Australia Post.

Note: Your Credit Card statement will itemise a purchase as a charge from "Unions NSW Sydney".

REFUND POLICY

Refunds, Exchanges, transfers. We do not refund, exchange or substitute shirts after purchase unless shirts are damaged or faulty. If you feel the circumstances warrant an exchange please call (02) 9881 5999.
 
Responsible Party. For Inquiries or Complaints Regarding the sale or delivery of shirts please contact Us on (02) 9881 5999.

SECURITY POLICY

When We process Your order We collect Your credit card and personal information in keeping with Our Terms and Conditions of Use, Our Refund Policy, Our Conditions of Sale and Our Privacy Policy.

When processing Your payment St. George use a 128-bit SSL (Secure Socket Layer) system to encrypt all credit card transactions.

128 bit SSL Certificates are designed for securing intranets, extranets and web sites conducting secure transactions. 99.3% of Internet users inherently trust these secure certificates. (Source: www.webarama.com.au, Melbourne, Australia)

If You use Microsoft Internet Explorer (v. 5.0 and above), Netscape Navigator (v. 4.0 and above) AOL (v. 5.0 and above), Mozilla Firefox (1.0.2) Opera (v. 5.0 and above) or other name-brand browser software Your browser will be automatically configured to manage a SSL connection. Your browser will tell You when You have a secure connection by using a small padlock icon.

Refer to Your browsers help function for details about this feature. This allows for text on secure pages to be converted to an encrypted message.

At no stage does Your credit card number get collected or stored in Our system. The only party to receive the entire card number is Our bank and Payment Gateway.

If You are concerned about using Your credit card online please contact Us for assistance.

FRAUD POLICY

This policy is designed to protect the interests and security of Our customers.

When Ordering: We record Your host name, IP address and the time and date of the purchase to assure complete safety and security in completing any order via Our network. We can then use this IP address to obtain proof of access via the port and modem that logged on to Our network. This information is only collected for fraud prevention and will not be sold / given to any 3rd party. Please see Our Privacy Policy for more information. We will also use secure server technology to ensure Your details are protected. When processing Your payment We use a 128-bit SSL (Secure Socket Layer) system to encrypt all orders. Please see Our Security Policy for more information. We will email You upon receipt of Your order, verifying Your email address. Our on-line processing gateway automatically checks the database of Your credit card provider for reported lost or stolen card numbers and to verify against information from credit card providers that informs Us of lost, stolen and ‘continual chargeback’ credit card numbers. We may also call You on the telephone to verify who You are as Our fraud policy provides for the random calling of a number of our customers to verify their identity.

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